Privacy Policy
Effective Date: 10 May 2025
Last Updated: 02 Aug 2025
At Elementskit.com (“we,” “us,” “our,” or “the Company”), we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or interact with our website or use any of our products, plugins, templates, or services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our website or services.
1. Information We Collect
We collect several types of information to provide and improve our services. This includes:
a. Personal Information
Personal data you provide directly to us, including:
- Full Name
- Email Address
- Billing and Shipping Address
- Phone Number
- Company or Organization Name (optional)
- Payment Information (processed via third-party gateways)
b. Technical Data
We automatically collect technical data when you interact with our website:
- IP address
- Browser type and version
- Device type and OS
- Time zone settings and location
- Website pages you visit
- Duration of visit and other diagnostic data
c. Usage Data
We may track how our services and plugins are used to improve product functionality. This may include:
- Plugin installation status
- License key activations
- Website URLs where our plugins are installed (anonymized)
- Number of users and active sessions
- Click-through behavior on our pages or plugins
d. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect information for:
- Session management
- Analytics
- Personalization
- Marketing campaigns
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the collected data for a variety of business and operational purposes, including:
a. To Provide and Manage Services
- Registering your account
- Delivering plugin licenses and downloadable content
- Processing orders and payments
- Providing technical support
b. To Improve User Experience
- Personalizing content
- Monitoring website performance
- Identifying and fixing bugs or issues in plugins
c. To Communicate With You
- Sending newsletters (only with consent)
- Responding to queries or support requests
- Informing you about product updates or changes in policies
d. For Analytics and Performance Monitoring
- Measuring plugin usage patterns
- Analyzing customer behavior for internal reports
- A/B testing website design and content
e. Marketing and Promotions
- Sending promotional offers and updates (opt-in only)
- Retargeting ads via third-party platforms like Facebook or Google
- Creating user profiles for personalized marketing
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share information with trusted third parties under the following circumstances:
a. Service Providers
We may share data with vendors who help us operate the website and offer services, including:
- Hosting providers (e.g., Cloudways, SiteGround)
- Payment processors (e.g., Stripe, PayPal)
- Email marketing tools (e.g., Mailchimp, ConvertKit)
- CRM or customer support platforms (e.g., HelpScout, Zendesk)
These providers are contractually obligated to protect your data.
b. Legal Compliance
We may disclose your information:
- To comply with legal obligations
- In response to lawful requests by public authorities
- To protect and defend our legal rights
c. Business Transfers
In case of a merger, acquisition, or sale of assets, user data may be transferred to the new entity as part of the business deal.
4. Data Retention Policy
We retain your personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After the retention period ends, data is securely deleted or anonymized.
5. Data Security
We take appropriate organizational, technical, and administrative measures to protect your personal data from:
- Unauthorized access
- Loss or theft
- Misuse or alteration
These measures include:
- SSL encryption
- Secure server hosting
- Limited access control to data
- Routine malware scanning and firewall protection
Despite our efforts, no digital platform is completely immune to breaches. By using our services, you acknowledge and accept this risk.
6. Your Rights Under GDPR and Other Laws
Depending on your location, especially if you’re a resident of the European Economic Area (EEA), UK, or California, you have specific data rights:
a. Right to Access
You may request access to the personal data we hold about you.
b. Right to Rectify
You may ask us to correct inaccurate or incomplete data.
c. Right to Erase
You can request the deletion of your personal data, subject to certain legal limitations.
d. Right to Object
You may object to our processing of your personal data for direct marketing or other purposes.
e. Right to Data Portability
You may request to receive your personal data in a structured, commonly used format.
f. Right to Withdraw Consent
You may withdraw your consent at any time when processing is based on it.
To exercise your rights, please contact us at: elementskit@gmail.com
We may require verification of your identity before responding.
7. Children’s Privacy
Our services are not directed toward individuals under the age of 13 (or 16 in the EEA), and we do not knowingly collect personal data from minors. If we learn that a child has provided us with personal information, we will delete it promptly.
Parents or legal guardians who believe their child may have provided data can contact us to request deletion.
8. Third-Party Websites
Our website may contain links to external websites not operated or controlled by us. We are not responsible for the privacy practices, security, or content of such third-party sites. We recommend reviewing their privacy policies separately.
9. Email Communication and Marketing
We may send you transactional emails (e.g., order confirmations, support tickets) without needing explicit consent. However, for promotional emails, you will be asked to opt-in.
You may unsubscribe from marketing emails at any time by:
- Clicking the “unsubscribe” link in the email
- Contacting us directly at elementskit@gmail.com
We adhere to CAN-SPAM Act and GDPR email consent regulations.
10. International Data Transfers
If you are located outside of our hosting region, your data may be transferred to — and maintained on — servers located outside of your jurisdiction. By using our services, you consent to this transfer, understanding that privacy protections in other countries may differ.
We ensure that all international transfers comply with applicable legal standards such as:
- Standard Contractual Clauses (SCCs)
- EU-U.S. Data Privacy Framework (where applicable)
11. Cookies and Tracking
We use cookies and related technologies to enhance functionality and collect usage data.
a. Types of Cookies We Use
- Essential Cookies: Necessary for website operation
- Performance Cookies: Track usage statistics via tools like Google Analytics
- Functionality Cookies: Remember your preferences
- Marketing Cookies: Used for ad targeting
b. Cookie Management
You can manage or disable cookies in your browser settings. However, disabling cookies may impact the functionality of certain parts of our website.
12. Plugin Data Usage
When you install and activate our plugins on your WordPress site, some non-sensitive data may be collected for licensing, updates, or analytics purposes. This includes:
- WordPress version
- Plugin version
- Active theme name
- Site URL (anonymized or hashed)
We do not collect or access:
- User passwords
- Admin credentials
- Customer credit card data from your site
- Any personal information stored in your WordPress database
13. Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal, technical, or operational requirements.
When changes are made:
- We will revise the “Last Updated” date
- You may be notified by email or via a prominent notice on the Website
We encourage you to review this Privacy Policy regularly. Continued use of our website after changes implies your acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Website: https://elementskit.com
Email: elementskit@gmail.com
15. Governing Law
This Privacy Policy shall be governed and construed in accordance with the laws of the jurisdiction in which the company is registered. All disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
Thank you for trusting Elementskit.com. We are committed to protecting your privacy and ensuring a secure and reliable digital experience.